Deposit not returned? Here is how to get your money back
You left the property in good condition, but your landlord is not returning your deposit. In many cases you are entitled to your full deposit.
Introduction
You left the property in good condition, but your landlord is not returning your deposit. Frustrating — and unfortunately very common. Good news: in many cases you are simply entitled to your full deposit back.
When should you get your deposit back?
There is no strict legal deadline, but 14 to 30 days is the accepted standard. Requirements for full repayment:
- No damage (normal wear and tear does not count)
- No outstanding rent
When may the deposit be withheld?
Your landlord may only withhold the deposit for:
- Proven damage
- Outstanding payments
What is not allowed:
- Withholding without evidence
- Withholding "just in case"
- Unreasonable cleaning costs
What can you do?
- Step 1: Request repayment in writing
- Step 2: Set a deadline (e.g. 14 days)
- Step 3: Send a legal letter
This is where many people make the difference
A legal letter shows you know your rights and will not let the matter rest. In many cases this leads to a full refund — without going to court.
Still waiting for your deposit? Start your complaint now and receive a legal letter within 48 hours that gets results.