Is a webshop ignoring you? Are you not getting your money back? Or is a landlord withholding your deposit? Aidvocaten helps consumers with legally grounded complaint letters based on Dutch law.
Consumers run into problems every day where companies do not respond, do not offer a solution, or refuse to pay money back.
Your order was not delivered or nobody responds to your complaint.
Read more →You are paying for subscriptions or extra charges you never clearly agreed to.
Read more →A product breaks down and the seller refuses repair or compensation.
Read more →You have contacted the company multiple times but still get no solution.
Read more →You are entitled to a refund but the company is not cooperating.
Read more →Many companies respond faster when a complaint clearly refers to relevant law, consumer rights, and possible next steps.
References to Dutch consumer law
Clear and professional wording
Concrete demands and deadlines
A stronger position toward companies
Example situation
In situations like this, a formal complaint letter often helps to build pressure. The letter can refer to the right of withdrawal and the seller's legal obligations.
In just a few steps, you receive a legally grounded complaint letter that is ready to send.
Select the problem you need help with.
Briefly explain what happened and upload evidence if needed.
Your situation is linked to the relevant legal rules and regulations.
You receive a legally strong complaint letter by email.
Answers to questions consumers often ask.
Get a legally strong complaint letter drafted right away based on Dutch law.